FAQs

Workshop FAQs

Where are you located?

The Whitelane Studio is located in the Toowoomba CBD at 353 Ruthven st (on the corner of Ruthven and Russell Sts).  Our studio is located upstairs with the entrance next to the Toowoomba Chamber of Commerce.  Up all the stairs (yes there are a few, no wheelchair access) and next to the kitchenette - look out for the Whitelane signage above our door.

How do I access the studio space?

Access is via a glass door to the right of the Toowoomba Chamber of Commerce on Russell st.

What level of experience do I need to participate in workshops?

Our classes are designed for the beginner, progressively building on skills through our workshop series.  Our classes are keep small to ensure that everyone has the chance to ask questions and work through those difficult parts together.

Do you offer discounts for workshops?

We occasionally offer discounts for enrolment in multiple classes.  Please sign up to our email newsletter to obtain discount codes.

Do you offer Gift Cards for workshops?

Yes, our Whitelane gift cards can be used towards workshops, via purchase through our website.

Can I bring my own sewing machine?

We prefer that you use the sewing machines provided in the workshop, as these have been tag tested and everyone uses the same machine for the sam results.

 

Alterations FAQs

My wedding dress needs alterations, can you help?

We can certainly help with bridal alterations.  Please contact us via email to enquire about availability.  Please note that availability can book out quickly and we prefer up to 3months prior to your wear date to start alterations.

 

Whitelane Patterns FAQs

I've purchased my pattern, but it's not in my email?

Please check your junk folder for confirmation of purchase.  Your pattern will appear in this email.  Should you still have problems, please contact us via email for a resolution.

Printing sizes - why don't you offer a print at home option?

We believe that the "print at home" option in inaccurate, particularly for corset patterns where seam tolerances are very important for correct fit.  Our pattern listings have the final print size included for your information.